Automation Requirement Framework, part 2: process deep dive
split workflow Hopefully you found your project priority based on priority calculation I covered earlier. You also might already have your own buckets and for sure you have found your type - either task or process. There is a difference in automating an action that takes 20 minutes of employee’s time daily and an complex payroll process that spans across hours or even days. Tasks would usually fall into category of (standard) operating procedures (SOPs) and usually end up as a straightforward translation of person’s actions to automation’s actions. Processes, on the other hand, are complex, usually cross-team, efforts that include multiple SOPs representing sequence of steps that are interconnected by the final goal. ...